Segments
Segments are a way to classify customers into groups or categories based on specific characteristics or activities.
Each of these segments represents a separate category of customers with particular needs, characteristics, or features.
Information about the segments is available in the personal account under the “General” section. This section contains a list of created segments.
This section contains a list of created segments.
To add a new segment, click on the “+ Add” button in the upper right corner of the page.
In the form that opens, specify:
1. Name (required field);
2. Color label (required field);
3. Comment (optional).
Click “Save”.
Choosing a color from the palette:
To delete a segment or change the “Name” and/or “Color Label,” select it from the list of segments and make the necessary changes in the opened window. Please note the following limitations and possibilities:
- Only unique names can be added (duplication is not allowed);
- You can only delete a segment that is not used by any customers;
- When making changes, you can change the color label, add a comment, or modify the name by adding or removing words.
